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User Data Deletion

Request deletion of your personal data

Data Deletion Request

We respect your right to control your personal data

Your Rights

Under GDPR, CCPA, and other applicable privacy laws, you have the right to request the deletion of your personal data. When you submit a deletion request, we will:

  • Delete all personal information associated with your account
  • Remove your data from our active databases
  • Request deletion from any third-party services where applicable
  • Provide confirmation once the deletion is complete

What Data Will Be Deleted

  • Contact information (name, email, phone number, address)
  • Account credentials and preferences
  • Call recordings and transcripts
  • Message history (SMS, email, WhatsApp)
  • Usage analytics and activity logs
  • Any other personal data we have collected

Exceptions

Please note that we may retain certain information as required by law, for legitimate business purposes, or to complete transactions. This includes data necessary for:

  • Compliance with legal obligations
  • Resolution of disputes
  • Enforcement of our agreements
  • Fraud prevention and security

Processing Time

We will process your deletion request within 30 days of receipt. You will receive a confirmation email once your data has been deleted.

Submit a Deletion Request

Contact us to request deletion of your data

To request deletion of your personal data, please send an email to our privacy team with the subject line "Data Deletion Request" and include:

  • Your full name
  • Email address associated with your account
  • Phone number (if applicable)
  • Any additional information to help us locate your data

Your Privacy is Protected

We take your privacy seriously. All deletion requests are handled securely and confidentially. We will verify your identity before processing any deletion request to ensure the security of your data.

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Novacall AI is a trade name of Swiftleads AI, Inc.

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