Novacall AI — AI Voice Agent for Any Industry
Novacall AI is a full-stack AI voice agent platform that answers, qualifies, and converts leads in under 60 seconds across voice, SMS, email, and WhatsApp. It runs 24/7 for HVAC, dental, solar, legal, insurance, real estate, and 20+ other industries where a missed call or slow follow-up means a lost job.
The Problem Novacall AI Solves
Most businesses lose 30–60% of inbound leads to missed calls, slow follow-up, or after-hours gaps. In emergency-adjacent verticals like HVAC, plumbing, and roofing, a lead that calls at 9 pm and reaches voicemail is calling your competitor before morning. In consultative verticals like dental, cosmetic, and legal intake, the first office to answer with a warm conversation and a booked appointment wins the case or treatment plan. Novacall AI closes this gap with a voice AI that is indistinguishable from a trained receptionist.
What Novacall AI Does Out of the Box
- Intelligent voice AI: Natural-sounding voice agents trained on your business, services, pricing, and scheduling rules.
- Multi-channel orchestration: Voice, SMS, email, and WhatsApp unified on every lead thread, with handoff between channels.
- Lightning-fast engagement: First call placed in under 60 seconds from web form submission, Google Ads click, or missed call event.
- Your brand, your rules: Voice cloning, script customization, calendar integration, CRM sync — all configurable without engineering.
- Appointment booking: Books directly on ServiceTitan, Housecall Pro, Jobber, Acuity, Calendly, Google Calendar, and industry-specific tools.
- Payment and deposit collection: Optional in-call payment link delivery for deposit-required services.
Industries Novacall AI Serves
- HVAC — emergency dispatch, service call booking, maintenance agreement renewal
- Dental — new patient intake, appointment reminders, insurance verification
- Solar — lead qualification, sales appointment booking, financing pre-qualification
- Legal — PI firm intake, family law consultation, immigration screening, estate planning
- Insurance agencies — quote intake, claims first-notice-of-loss, policy questions
- Medical practices — patient intake, appointment scheduling, referral coordination
- Senior care — inquiry qualification, tour booking, family communications
- Hospice — compassionate intake, coordinator routing, compliance-aware handling
- Veterinary — appointment booking, emergency triage, prescription refill requests
- Auto dealerships — BDC call handling, service appointment booking, sales follow-up
- Real estate — buyer and seller lead qualification (see also Swiftleads AI for enterprise brokerages)
- Moving, pest control, restoration, roofing, plumbing, electrical, landscaping, cleaning
Proven Results
- Up to 391% more conversions versus manual follow-up across production customers
- 10x team productivity — agents spend time closing qualified leads, not filtering cold ones
- VIP treatment for every lead — same sub-60-second response whether it is lead #1 or lead #1,000
- Scale without limits — handle 10,000+ leads per month with zero quality degradation
- 24/7 coverage including after-hours, weekends, holidays, and natural disasters
Compliance and Security
- HIPAA compliant for healthcare, dental, senior care, and hospice verticals
- SOC 2 Type II certified
- GDPR compliant with EU data residency
- ISO 27001 certified
- TCPA-aware calling windows, consent tracking, and opt-out handling
- 10DLC registered for US SMS compliance
Pricing, Transparently
Novacall AI plans start at $497 per month with three tiers scaling up to enterprise. White-label and agency reseller plans available separately for agencies serving multiple small-business clients. Every engagement starts with a live demo, no free trials, and onboarding timelines typically under two weeks from signed contract to first live customer call.
Why Not Build This In-House?
Stitching together Twilio, Deepgram, OpenAI, ElevenLabs, your CRM, your calendar, and your SMS provider is a six-month engineering project — and that is before you account for voice training, prompt engineering, compliance review, STIR/SHAKEN attestation, 10DLC registration, caller-ID rotation, and the dozens of edge cases the AI gets wrong in production. Novacall AI does all of this for you with a 14-day onboarding SLA and a production-ready voice agent on day one.
Frequently Asked Questions
Does it sound like an AI?
Rarely. Novacall AI uses state-of-the-art voice synthesis (ElevenLabs) trained on your brand. Most callers do not realize they are speaking with AI, and if they ask directly the agent is trained to disclose transparently. Customer satisfaction scores are consistently higher than with traditional IVR or offshore answering services.
What CRMs does it work with?
Native integrations for HubSpot, Salesforce, ServiceTitan, Housecall Pro, Jobber, Podium, Follow Up Boss, kvCORE, Chime, Sierra Interactive, Clio, MyCase, Lawmatics, AdvancedMD, Eaglesoft, Open Dental, Dentrix, and 40+ others. Custom integrations via Zapier, Make, or direct REST API.
Can it take payments or deposits?
Yes. Novacall AI can send a payment link mid-call via SMS or email, collect a deposit for service calls, and confirm before closing the appointment. Payment processing via Stripe, Square, or your existing processor.
Is there a minimum contract?
Novacall AI plans are month-to-month with a 30-day performance guarantee. Enterprise customers can negotiate annual contracts with volume discounts. No long lock-ins.
How does setup work?
Kickoff covers the knowledge base, voice selection, CRM wiring, test scenarios, and a supervised go-live. The launch plan is scoped to the customer’s integrations, routing, compliance requirements, and acceptance criteria.
Novacall AI by Swiftleads AI, Inc. — 131 Continental Dr Ste 305, Newark, DE 19713, USA — Contact us